Privacy Policy

How we collect, use, and protect personal data for users in the EU and Romania.
Last updated: 2026-08-12
This page is an operational draft and must be finalized with legal counsel before production launch.

Who we are

myjordom is operated by SR Innovations SRL, the data controller for customer-facing public pages and booking interactions in this app.
For identity and contact details, see the Legal page.

What data we process

We may process account information, contact data, booking inquiry details, chat interactions, and technical data required for service security and reliability.
Where applicable, we also process consent records and policy-version acknowledgements for compliance purposes.

Why we process it

We process personal data to provide the platform, respond to inquiries, support reservations, prevent abuse, and comply with legal obligations.
Lawful bases can include contract performance, legitimate interests, legal obligations, and consent (for optional cookies or optional communications).

Your rights

Under GDPR, you may request access, rectification, deletion, restriction, portability, or objection depending on context.
If you believe your rights were not respected, you may contact us and may also lodge a complaint with ANSPDCP in Romania.

Retention and transfers

Data is retained only for as long as needed for service delivery, compliance, and legitimate operational needs.
If data is transferred outside the EEA, appropriate safeguards are applied in line with GDPR requirements.